An update from CMB đ
At Coffee Meets Bagel, weâre all about helping serious daters find real, lasting relationships. So today weâre excited to share an important update that marks the beginning of an improved, regionally tailored user experience for our community.
Starting June 24, 2024, weâre introducing two versions of the Coffee Meets Bagel app: one specifically for our daters physically located in the United States, Canada, and other areas using +1 country codes â and another for our Worldwide community. If you're in a country with a +1 code, weâll ask you to switch to the new CMB app tailored just for your region. Our Worldwide daters will continue their journey on the current platform.
Why are we doing this? Itâs simple. We want to make sure that the app you use is the best possible fit for where you live and what you need. The new setup will help us focus on what users in each region really care about. And as a bonus, Coffee Meets Bagel will work faster and smoother than ever.
We understand that downloading a new app might seem like a hassle â but weâre committed to making it as easy as possible. All of your current information will be carried over, including profiles, likes, matches, and chats. Keep an eye out for easy-to-follow instructions and a small token of our appreciation for making the move.
Thanks for sticking with us, and we canât wait to see where these changes take us together.
Getting the new app â¨
1. Where do I download the new app?
Phone number sign-ins:
If youâre physically located in the U.S., Canada, or any other region that uses a +1 country code simply download the new local app from your App Store or Play Store here.
Itâs called âCoffee Meets Bagel: Dating Appâ and looks like this:
Once downloaded, you can sign in as usual with your local phone number. Your profile, likes, matches, and chats will all be automatically carried over for you.
After youâve downloaded the new app, itâs best if you delete the old one. That way you wonât accidentally open the wrong app in the future.
Facebook sign-ins:
âIf youâre a dater still using Facebook sign-in, you'll need to first open the existing CMB app, then tap "Sign in with Facebook" and follow the prompts to link your local phone number before you install the new app.
If you skip this step before downloading the new app, your data wonât be carried over and youâll need to create a new account or contact our Support team for further help.
Once your phone number is linked, simply download the new local app from your App Store or Play Store here. Itâs called âCoffee Meets Bagel: Dating Appâ and looks like this:
Once downloaded, you can sign in as usual with your local phone number. Your profile, likes, matches, and chats will all be automatically carried over for you.
After youâve downloaded the new app, itâs best if you delete the old one. That way you wonât accidentally open the wrong app in the future.
Benefits & subscriptions đ
2. Did I see somewhere thereâs a âfree giftâ?
Yep! Once youâve successfully signed in to your new local app, youâll get a secret gift. Itâs our way of saying thanks for sticking with us. Okay okay, weâll tell you what it is â itâs a âwelcome backâ bouquet! Five flowers will be added to your account automatically. Send them to anyone you really like to stand out and get seen instantly.
3. Iâm a subscriber on an iOS device â what happens to my subscription?
Once you download the new app, youâll continue to enjoy your same subscriber benefits. Thatâs it, youâre all set! Thereâs nothing extra you need to do on your end to transfer your subscription â itâs all taken care of for you.
4. Iâm a subscriber on an Android device â what happens to my subscription?
Once you download the new app, youâll continue to enjoy your same subscriber benefits. Just a quick heads-up for our Android daters: Your billing will still be handled through the old app, which you might recognize as âCoffee Meets Bagel Dating Appâ with a purple icon. Rest assured â you won't be double-charged, and there's nothing you need to do to keep enjoying your benefits on the new local app.
Likes, chats, and data đŹ
5. What if I donât download the new app?
CMB Daters on the wrong app for their region wonât be able to sign in starting August 2024. So to continue dating seamlessly, itâs best to download the new local app now. Plus â there might even be a little bonus gift waiting for you đ
6. What happens to my profile, likes, matches, and chats in the new app?
No worries â weâve made this transition super easy for you! Your profile, likes, matches, and chats between regional daters will all be automatically carried over to the new app for you.
7. What happens to my data on the old app?
Any data, including likes, matches, and chats, from an account with a +1 phone number on the old Coffee Meets Bagel app will be permanently deleted in August 2024.
8. What if Iâm already matched with someone in a different region?
Coffee Meets Bagel will no longer support matches between +1 country code regions and other international regions.
For example, a dater in the U.S. can stay connected and chat with someone in Canada â since both use a +1 country code. But a dater in the U.S. can no longer connect or chat with someone in Singapore.
If youâre currently chatting with someone outside your region, youâll want to consider exchanging contact information as soon as possible. After August, 2024, your chat will no longer be accessible.
Location and travel đŠ
9. Can I use the new app when I travel?
You can continue to refresh your location when visiting countries with a +1 code, If you travel to a country without a +1 code, you wonât be able to refresh your location to date locally. However, you can continue to connect with people from your last location.
For example, if your last location was Miami, Florida, and you travel to Seoul, South Korea, you can continue to date people in Miami. However, you won't be able to update your location to Seoul to match locally.
If youâre still interested in dating internationally â for example, if youâre traveling long-term or permanently relocating â you can follow the steps listed below to create an account on the local CMB app for your region đ
10. Iâm traveling or moving to a location without a +1 country code â how do I download that app?
If you want to continue dating people from your last location, then youâre good to go! If, however, you want to date locally, thereâs a few more steps:
1. First, if you donât already have one, youâll need to acquire a local phone number (a number without +1 country code). To keep your account secure, VOIP numbers arenât supported.
2. Then update your App Store region on iOS or update your Play Store region on Android to your new location.
3. Once youâre on the right Store region, you can download the Worldwide CMB app here. Look for the purple app icon.
4. Youâre all set to open the new CMB app for your location and create a fresh account with your local phone number.
Just a heads up: CMB doesnât support matching between +1 country code regions and other international areas. If you find yourself back in a previous location and want to date locally, remember to switch to the specific CMB app for that area. Just so you know, your profile, likes, matches, and chats wonât transfer between the two apps.
Moving for good? We recommend deleting the CMB app you won't be using anymore to avoid any mix-ups.
11. What if I have a +1 country code but live outside the US/CA region?
Daters with a +1 country code must be physically located in a +1 country code area (such as the United States or Canada) to use the app designed for that region.
If you live outside these areas but have a +1 phone number, youâll need to acquire a local phone number (without a +1 country code) and follow the steps in Question 10 to download the right app for your location.
12. What if Iâm in a +1 country code region (like the U.S.) but don't have a +1 phone number?
No problem! As long as youâre physically located in a +1 country code region, you can use any valid phone number to create an account and use the local app.
13. I donât see the right app for my area in the App Store or Play Store. How do I update my Store region?
For iOS daters, find directions to update your App Store region here. Then download "Coffee Meets Bagel: Dating App" with the green icon.
And for Android daters, find directions to update your Play Store region here. Then download "Coffee Meets Bagel: Dating App" with the green icon
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