New regional apps (for Worldwide daters)

An update from CMB 💌 

At Coffee Meets Bagel, we’re all about helping serious daters find real, lasting relationships. So today we’re excited to share an important update that marks the beginning of an improved, regionally tailored user experience for our community.

Starting June, 2024, we’re introducing two versions of the Coffee Meets Bagel app: one specifically for our daters physically located in the United States, Canada, and other areas using +1 country codes — and another for our Worldwide community. If you're in a country with a +1 code, we’ll ask you to switch to the new CMB app tailored just for your region. Our Worldwide users will continue their journey on the current platform.

Why are we doing this? It’s simple. We want to make sure that the app you use is the best possible fit for where you live and what you need. The new setup will help us focus on what users in each region really care about. And as a bonus, Coffee Meets Bagel will work faster and smoother than ever.

We understand that downloading a new app might seem like a hassle — but we’re committed to making it as easy as possible. All of your current information will be carried over, including profiles, likes, matches, and chats. Keep an eye out for easy-to-follow instructions and a small token of our appreciation for making the move.

Thanks for sticking with us, and we can’t wait to see where these changes take us together.

1. What does this update mean for me as a Worldwide dater?

For CMB Daters with an account on the current app (called “Coffee Meets Bagel Dating App” in your local App Store or Play Store) without a +1 country code, there isn’t anything to do on your part. While you may experience faster app speeds and see localized features in the future, you can continue using the current CMB app just as you always have.

2. What if I’m already matched with someone outside my region?

Coffee Meets Bagel will no longer support matches between +1 country code regions and other international regions.

For example, a dater in Singapore can stay connected and chat with someone in South Korea – since neither use a +1 country code. But a dater in Singapore can no longer connect or chat with someone in the U.S.

If you’re currently chatting with someone outside your region, you’ll want to consider exchanging contact information as soon as possible. After August, 2024, your chat will no longer be accessible. 

3. Can I use the app when I travel?

You can continue to refresh your location when visiting countries without a +1 code. If you travel to a country with a +1 code, you won’t be able to refresh your location to date locally. However, you can continue to connect with people from your last location.

For example, if your last location was South Korea and you travel to the U.S., you can continue to date people in South Korea. However, you won't be able to update your location to the U.S. to match locally.

If you’re still interested in dating internationally – for example, if you’re traveling long-term or permanently relocating – you can follow the steps listed below to create an account on the local CMB app for your new region👇

4. I’m traveling or moving to a location with a +1 country code (like the U.S.) – how do I download that app?

If you want to continue dating people from your last location, then you’re good to go! If, however, you want to date locally, there’s a few more steps:

1. First, you’ll need to update your App Store region on iOS or update your Play Store region on Android to your new location.

2. Once you’re on the right Store region, you can download the local CMB app here. Look for the green app icon.

3. You’re all set to open the new CMB app for your location and create a fresh account.

Just a heads up: CMB doesn’t support matching between +1 country code regions and other international areas. If you find yourself back in a previous location and want to date locally, remember to switch to the specific CMB app for that area. Just so you know, your profile, likes, matches, and chats won’t transfer between the two apps.

Moving for good? We recommend deleting the CMB app you won't be using anymore to avoid any mix-ups.

5. What if I don’t have a phone number without a +1 country code?

Daters with a +1 country code must be physically located in a +1 country code area (such as the U.S. or Canada) to use the app designed for that region.

Unfortunately, accounts with a +1 country code still on the existing app (meant for continued use only for our Worldwide daters) will be deleted starting July 2024.

If you plan on living in a region outside of the +1 country code area for an extended period, we recommend acquiring a local phone number (without a +1 country code) and contacting Support to update your number on file on file as soon as possible to keep your account.

6. What if I’m in a +1 country code region (like the U.S.) but don't have a +1 phone number?

No problem! As long as you’re physically located in a +1 country code region, you can use any valid phone number to create an account and use the local version of Coffee Meets Bagel.

7. I don’t see the right app for my area in the App Store or Play Store. How do I update my Store region?

For iOS daters, find directions to update your App Store region here. Then download "Coffee Meets Bagel Dating App" with the purple icon. 

And for Android daters, find directions to update your Play Store region here. Then download "Coffee Meets Bagel Dating App" with the purple icon.