At Coffee Meets Bagel (“CMB”), your safety is our priority. We are committed to creating a community where members can build meaningful relationships in a respectful and secure environment.
This Safety Policy explains how we promote member safety and comply with applicable law, including the Colorado Online Dating Services Safety Act (C.R.S. § 6-1-731.5).
This policy supplements our Community Guidelines, Terms of Service, and Privacy Policy.
1. Prohibited Content & Conduct
CMB does not tolerate conduct that threatens public or personal safety.
Prohibited behavior includes:
Harassment, bullying, stalking, or intimidation
Threats of violence
Assault or unlawful sexual behavior
Non-consensual sexual conduct
Involuntary intoxication
Robbery, theft, or fraud
Scams or financial exploitation
Hate speech or discriminatory conduct
Impersonation or misrepresentation
Sharing intimate images without consent
Any conduct that threatens the safety of another person
Violations may result in suspension or permanent removal from the platform.
2. Criminal Background Screening
Coffee Meets Bagel does not conduct criminal background checks on members.
Because we do not perform background screening, we encourage members to exercise caution when interacting with others and to use available safety tools, including reporting and blocking features.
3. Age & Identity Verification
Members must be at least eighteen (18) years old to use Coffee Meets Bagel.
CMB primarily relies on self-reported age at account registration. However, if CMB has reason to believe that a member may be under the age of 18, we may require that member to complete an identity and age verification process.
This verification process may include:
Submission of a government-issued identification document
Submission of additional information to confirm age
Other verification measures deemed appropriate
If a member fails to complete the verification process or is determined to be under the age of 18, the account will be suspended or permanently removed.
CMB may also use automated systems and manual review to detect accounts that appear to misrepresent age or identity.
4. Reporting Misconduct
CMB provides clear tools for reporting prohibited conduct.
Members may report concerns through:
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In-app reporting tools
Profile-level reporting
Chat-level reporting
Customer support
Reports may include:
Harassment
Sexual misconduct
Threats
Fraud or scams
Impersonation
Safety concerns
Members should not submit false, malicious, biased, or illegitimate reports. Abuse of reporting systems may result in account action.
5. Enforcement & Remedial Action
After receiving a report, CMB reviews the information and may take appropriate action.
Remedial actions may include:
Temporary suspension
Permanent removal (barring from the service)
CMB evaluates reports based on available evidence and the severity of the conduct.
6. Appeals Process
Members who are suspended or permanently removed may contact Customer Support to request a review of the decision.
Appeals are evaluated based on:
Platform policies
Available evidence
Safety considerations
Risk assessment
If an account is identified as potentially high-risk, fraudulent, impersonating another person, or otherwise misrepresenting identity, CMB may require the member to complete an identity verification process as part of the appeal review.
The identity verification process may include submission of a government-issued ID or other documentation reasonably necessary to confirm identity and age.
Failure to complete requested verification may result in the suspension or permanent removal remaining in effect.
CMB reserves the right to make final determinations regarding account access in order to protect member safety and platform integrity.
7. Notice to Other Members
In certain circumstances involving misconduct that threatens public or personal safety, CMB may notify members who have previously interacted with a reported account.
Such notice may be provided when appropriate to promote safety.
CMB evaluates the need for notice based on the nature and credibility of the reported conduct.
8. Consent & Legal Responsibility
Engaging in sexual conduct without another person’s consent:
Violates this Safety Policy
Violates CMB’s Community Guidelines
Is against the law
May result in criminal or civil liability
Members are encouraged to prioritize clear, affirmative consent in all interactions.
9. Safety Resources for Colorado Members
If you are in Colorado and experience sexual assault, domestic violence, stalking, or other crimes, resources are available:
Colorado Coalition Against Sexual Assault (CCASA): https://www.ccasa.org
Colorado Domestic Violence Hotline: 1-844-264-5437
RAINN National Sexual Assault Hotline: 800-656-HOPE
988 Suicide & Crisis Lifeline: Call or text 988
In an emergency, call 911
Members outside Colorado are encouraged to seek local support services.
10. Platform Safety Measures
CMB promotes safer experiences through:
In-app blocking tools
In-app reporting tools
Fraud detection and scam prevention systems
Content moderation review
Review of reported photos and profiles for policy compliance
Prohibition of impersonation and misrepresentation under our Community Guidelines
No platform can guarantee absolute safety, but we continuously work to improve member protections.
11. Policy Availability
This Safety Policy is publicly available on our website and accessible within the CMB mobile application.